Two examples of dealers letting business slip through

Yesterday we received our first request on the new consumer-facing portal at AutoConverse.com. The request was for vehicle service and you can view it here. The experience was, to say the least, disheartening and it has me baffled at the disinterest and incompetence I witnessed at the dealer level. In attempt to fulfill the request, [...]

Jay Wolfe Toyota Race for the Ride with SCVNGR

On July 11, 2010, Jay Wolfe Toyota built the “Jay Wolfe Race for the Ride” trek on SCVNGR all through downtown St. Louis. The trek had people going places, doing challenges and earning points on the mobile system known as SCVNGR. The challenges asked people to solve location-based riddles, take photos and more! The top [...]

Auto dealerships among least liked types of Facebook pages

Earlier this month HubSpot released some data revealing the most “Liked” types of pages on Facebook. This week they released data on the least “Liked” pages on Facebook and in this data was something not surprising and also quite telling about auto dealerships. According to their research, HubSpot determined that the average number of fans [...]

What auto dealers want to know about Google Caffeine and SEO

Last week, Google announced that their new web indexing system “Caffeine” is live on all Google pages. What does this mean for your website and do you have to change anything on your pages? Google Caffeine is the name for the new method that Google uses to index web pages. In contrast to Google’s old [...]

Online reputation management for automotive sales professionals

As the hum drum of social media marches on across the auto industry, a new approach to selling cars on the web has begun emerging. I don’t know what it will be called but it is based on the idea of building brand equity into individual sales professionals working for an auto dealership, much like [...]

The key to profitably selling cars on the Web

Here is a special video. You may want to be in a quiet space when you watch it, though. The message is subtle and it requires your attention, but once you realize what presenter Brian Hoecht from Ai-Dealer is getting at then you will be transformed forever. I know I was. The premise behind this [...]

How To Stop Underwhelming Online Consumers And Profitably Sell Cars Online Today

When it comes to shopping online, auto dealers have limited ability to meet the needs of customers. Most people visit a dealership website to get pricing information and availability. Most dealerships have a website so they can generate leads for their sales people. Do you see the disconnect? People aren’t going to your website to [...]

Using Foursquare.com to better understand your customers

With the advent of Foursquare.com this year, auto dealers have a new game to tackle in the digital age, literally. Foursquare.com is a location-based social networking that requires the use of your mobile phone or device to check in to venues. To “check in” requires you load and log in to Foursquare from your mobile [...]

Adding a mobile component to your lead generation process

Hey folks. This week’s webinar for AC Mobile was not advertised because we are doing something that is product-specific, thus it is not open to the public. We are recording it so once we have completed the edited version then we will be releasing a public version that will be used primarily for demonstration purposes. [...]

a getting started guide for car dealers on foursquare

When I first heard about foursquare it did not strike me much and looking back I think it was because there was already a sense familiarity about it. It’s not the name foursqaure but rather what foursquare brings to the playing field – a way for consumers to express their interest in local businesses by [...]

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