Tagged : sms

18 Aug

How to Build Trust and Credibility with Customers Through Texting

by Nathan Anderson

Everyone has expectations on how a text conversation should work. There are distinct differences in how we communicate via text among friends and family, colleagues and co-workers, and businesses and customers. For dealerships specifically, text (or SMS) communications between customers, employees, and departments is wrought with difficulty.   Intuitively we know that text messages should Read More…